Mortgage firms can demonstrate regulatory compliance and help customers who face financial difficulty | Get your informative guide now
Mortgage lenders are facing calls to introduce more flexible repayment arrangements – which, in turn, will require firms to scale up their customer service and debt management functions.
This comes as many borrowers face ongoing financial strain and vulnerability. To demonstrate fair customer treatment and good outcomes to the regulator, it's critical for mortgage firms to evidence how they support their customers and comply with Consumer Duty.
We explore this and more in our Guide for mortgage firms | Review and futureproof your compliance requisites, download your copy now.
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The TCC team can help your firm focus on good outcomes, fair customer treatment and long-term monitoring and evidencing of outcomes for a compliant future.
Our unique combination of smart people and smart tech helps our clients deliver unrivalled regulatory outcomes.
Ready to talk now? Book a short introductory call with Claire Murray-Lynch to discuss your firm's needs. Claire will put you in touch with the right TCC expert to address your needs.
Mortgage firm resources
Insights, analysis and expert perspectives on the regulatory issues that affect mortgage providers and advisers.
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